Contact us

The fastest way to reach us is email: [email protected]. A real person reads every message, usually within a couple of business days.

What we can help with

• A correction to a facility’s data. Our numbers come from the government’s CMS records; if something looks wrong, tell us the facility and what you’re seeing and we’ll check it against the source.
• A guide or a purchase. Questions about the Care Funding Playbook or a free guide, or trouble receiving one, just email us.
• Press and data. Journalists and researchers, see our press page or email us directly.

If this is an emergency

We’re an information site and can’t help in a crisis. If someone is in immediate danger, call 911. To report suspected abuse or neglect in a Texas facility, contact the Texas Health and Human Services complaint line at 1-800-458-9858.