Center At Zaragoza, LLC
12660 Pebble Hills Blvd., El Paso, TX 79938 · El Paso County
For-profit · 80 certified beds · 86% occupancy · (915) 990-1700
Center At Zaragoza, LLC reviews: what the government record shows
The U.S. government (CMS) rates Center At Zaragoza, LLC 4 out of 5 stars overall, above average. Its nurse staffing is at or above the Texas median.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 4 of 5 stars
- Nurse staffing
- 4.79 hrs/resident/day (+47% vs TX median)
- Antipsychotic drug use
- Not reported
- Falls with major injury
- Not reported
- Federal fines (3 yrs)
- None on record
- Inspection findings
- 34 cited
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A strong option on the record. Still worth a visit to confirm it fits your parent.
Strengths
- ✓Earns 4 of 5 stars overall from CMS.
- ✓Nurse staffing of 4.79 hrs/resident/day is at or above the Texas median of 3.27.
- ✓No federal fines on record in roughly the last three years.
Questions to ask on your visit
- ·What does a typical day look like for a resident with my parent's needs?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Center At Zaragoza, LLC
Is Center At Zaragoza, LLC a good nursing home?
Center At Zaragoza, LLC in El Paso, Texas holds a 4 of 5 star CMS overall rating. A strong option on the record. Still worth a visit to confirm it fits your parent.
How is Center At Zaragoza, LLC staffed?
Center At Zaragoza, LLC reports 4.79 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has Center At Zaragoza, LLC been fined or flagged for abuse?
Center At Zaragoza, LLC has no federal fines on record in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
4.79 nurse hours per resident per day. 47% above the Texas median of 3.27.
Nursing staff turnover: 44.7% · RN turnover: 50%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0695 · Jun 2, 2026ComplaintCorrected Jul 2, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0558 · Jul 8, 2025Corrected Jul 16, 2025
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
- Potential for harmTag F0677 · Jul 8, 2025Corrected Jul 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0761 · Jul 8, 2025Corrected Jul 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0812 · Jul 8, 2025Corrected Jul 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0585 · Jun 2, 2026ComplaintCorrected Jul 2, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
- Potential for harmTag F0770 · Jun 2, 2026ComplaintCorrected Jul 2, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
- Potential for harmTag F0726 · Mar 20, 2026ComplaintCorrected Apr 20, 2026
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
- Potential for harmTag F0580 · Nov 25, 2025ComplaintCorrected Dec 20, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
- Potential for harmTag F0880 · Nov 21, 2025ComplaintCorrected Nov 30, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Showing the 10 most recent and serious of 34 findings. See the full inspection history on Medicare.gov.
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
No federal fines are on record for this home in roughly the last three years, a good sign.
Ownership
This home is for-profit (for profit - corporation). It is part of the Veritas Management Group chain, which operates 13 facilities, with a chain-average CMS rating of 4.2 stars.