Crestwood Health And Rehabilitation Center
1448 Houston St, Wills Point, TX 75169 · Van Zandt County
For-profit · 117 certified beds · 72% occupancy · (903) 873-5400
Crestwood Health And Rehabilitation Center reviews: what the government record shows
The U.S. government (CMS) rates Crestwood Health And Rehabilitation Center 5 out of 5 stars overall, much above average. Its nurse staffing is at or above the Texas median.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 5 of 5 stars
- Nurse staffing
- 3.29 hrs/resident/day (+1% vs TX median)
- Antipsychotic drug use
- 12.8% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 2.8% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- None on record
- Inspection findings
- 10 cited
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A strong option on the record. Still worth a visit to confirm it fits your parent.
Strengths
- ✓Earns 5 of 5 stars overall from CMS.
- ✓Nurse staffing of 3.29 hrs/resident/day is at or above the Texas median of 3.27.
- ✓No federal fines on record in roughly the last three years.
Questions to ask on your visit
- ·What does a typical day look like for a resident with my parent's needs?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Crestwood Health And Rehabilitation Center
Is Crestwood Health And Rehabilitation Center a good nursing home?
Crestwood Health And Rehabilitation Center in Wills Point, Texas holds a 5 of 5 star CMS overall rating. A strong option on the record. Still worth a visit to confirm it fits your parent.
How is Crestwood Health And Rehabilitation Center staffed?
Crestwood Health And Rehabilitation Center reports 3.29 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has Crestwood Health And Rehabilitation Center been fined or flagged for abuse?
Crestwood Health And Rehabilitation Center has no federal fines on record in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.29 nurse hours per resident per day. 1% above the Texas median of 3.27.
Nursing staff turnover: 50% · RN turnover: 20%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0645 · Jan 7, 2026Corrected Jan 8, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0770 · Jan 7, 2026Corrected Jan 8, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
- Potential for harmTag F0880 · Jan 7, 2026Corrected Jan 8, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0572 · Oct 16, 2024Corrected Nov 6, 2024
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies
- Potential for harmTag F0609 · Aug 30, 2024ComplaintCorrected Aug 31, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0641 · Aug 23, 2023Corrected Aug 24, 2023
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0677 · Aug 23, 2023Corrected Aug 24, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Aug 23, 2023Corrected Aug 24, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Minimal harmTag F0732 · Aug 23, 2023Corrected Aug 24, 2023
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies
- Minimal harmTag F0583 · Aug 23, 2023ComplaintCorrected Aug 24, 2023
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Showing the 10 most recent and serious of 10 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is below the national median but above the Texas median, roughly middle of the pack for the state.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
No federal fines are on record for this home in roughly the last three years, a good sign.
Ownership
This home is for-profit (for profit - partnership). It is part of the The Ensign Group chain, which operates 342 facilities, with a chain-average CMS rating of 3.2 stars.