Cross Timbers Rehabilitation And Healthcare Center
3315 Cross Timbers Rd, Flower Mound, TX 75028 · Denton County
For-profit · 120 certified beds · 76% occupancy · (972) 724-0996
Cross Timbers Rehabilitation And Healthcare Center reviews: what the government record shows
The U.S. government (CMS) rates Cross Timbers Rehabilitation And Healthcare Center 3 out of 5 stars overall, average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 1 immediate-jeopardy finding in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 3 of 5 stars
- Nurse staffing
- 3.71 hrs/resident/day (+14% vs TX median)
- Antipsychotic drug use
- 12% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 1.3% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $8,281
- Inspection findings
- 24 cited, 1 immediate-jeopardy
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A mixed record. The strengths and concerns below are worth weighing against a visit.
Strengths
- ✓Nurse staffing of 3.71 hrs/resident/day is at or above the Texas median of 3.27.
Concerns
- !Cited for 1 immediate-jeopardy finding (the most serious category) in recent inspections.
Questions to ask on your visit
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Cross Timbers Rehabilitation And Healthcare Center
Is Cross Timbers Rehabilitation And Healthcare Center a good nursing home?
Cross Timbers Rehabilitation And Healthcare Center in Flower Mound, Texas holds a 3 of 5 star CMS overall rating. A mixed record. The strengths and concerns below are worth weighing against a visit.
How is Cross Timbers Rehabilitation And Healthcare Center staffed?
Cross Timbers Rehabilitation And Healthcare Center reports 3.71 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has Cross Timbers Rehabilitation And Healthcare Center been fined or flagged for abuse?
Cross Timbers Rehabilitation And Healthcare Center has paid approximately $8,281 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.71 nurse hours per resident per day. 14% above the Texas median of 3.27.
Nursing staff turnover: 49.5% · RN turnover: 50%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0689 · Sep 11, 2025Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0558 · Apr 16, 2026Corrected Apr 30, 2026
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
- Potential for harmTag F0687 · Apr 16, 2026Corrected Apr 30, 2026
Provide appropriate foot care.
Quality of Life and Care Deficiencies
- Potential for harmTag F0690 · Apr 16, 2026Corrected Apr 30, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Apr 16, 2026Corrected Apr 30, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0770 · Apr 16, 2026Corrected Apr 30, 2026
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
- Potential for harmTag F0880 · Apr 16, 2026Corrected Apr 30, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0656 · Feb 26, 2026ComplaintCorrected Mar 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0554 · Nov 21, 2025ComplaintCorrected Nov 24, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
- Potential for harmTag F0698 · Jan 24, 2025Corrected Feb 17, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 24 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is below the national median but above the Texas median, roughly middle of the pack for the state.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is for-profit (for profit - corporation). It is part of the Nexion Health chain, which operates 51 facilities, with a chain-average CMS rating of 2.2 stars.