Heritage House At Keller Rehab & Nursing
1150 Whitley Road, Keller, TX 76248 · Tarrant County
Government · 120 certified beds · 94% occupancy · (817) 431-2518
Heritage House At Keller Rehab & Nursing reviews: what the government record shows
The U.S. government (CMS) rates Heritage House At Keller Rehab & Nursing 5 out of 5 stars overall, much above average. Its nurse staffing is 3% below the Texas median. Inspectors cited it for 2 immediate-jeopardy findings in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 5 of 5 stars
- Nurse staffing
- 3.18 hrs/resident/day (-3% vs TX median)
- Antipsychotic drug use
- 7.1% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 4% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $22,608
- Inspection findings
- 20 cited, 2 immediate-jeopardy
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A mixed record. The strengths and concerns below are worth weighing against a visit.
Strengths
- ✓Earns 5 of 5 stars overall from CMS.
Concerns
- !Nurse staffing of 3.18 hrs/resident/day is below the Texas median of 3.27.
- !Cited for 2 immediate-jeopardy findings (the most serious category) in recent inspections.
Questions to ask on your visit
- ·How many residents does each nurse and aide care for on the day, evening, and overnight shifts?
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Heritage House At Keller Rehab & Nursing
Is Heritage House At Keller Rehab & Nursing a good nursing home?
Heritage House At Keller Rehab & Nursing in Keller, Texas holds a 5 of 5 star CMS overall rating. A mixed record. The strengths and concerns below are worth weighing against a visit.
How is Heritage House At Keller Rehab & Nursing staffed?
Heritage House At Keller Rehab & Nursing reports 3.18 nurse hours per resident per day, below the Texas median of 3.27 hours per resident per day.
Has Heritage House At Keller Rehab & Nursing been fined or flagged for abuse?
Heritage House At Keller Rehab & Nursing has paid approximately $22,608 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.18 nurse hours per resident per day. 3% below the Texas median of 3.27.
Nursing staff turnover: 45.3% · RN turnover: 47.4%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0689 · Nov 19, 2025Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0641 · Mar 28, 2026ComplaintCorrected Apr 15, 2026
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0554 · Dec 3, 2025Corrected Dec 4, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
- Potential for harmTag F0755 · Dec 3, 2025Corrected Dec 4, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Potential for harmTag F0761 · Dec 3, 2025Corrected Dec 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0677 · Aug 29, 2024ComplaintCorrected Sep 23, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0694 · Feb 20, 2025ComplaintCorrected Mar 1, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0880 · Feb 20, 2025ComplaintCorrected Mar 1, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0689 · Nov 13, 2024ComplaintCorrected Nov 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0684 · Oct 24, 2024ComplaintCorrected Nov 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 20 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is at or below the Texas median, which is a reassuring sign for how the home manages dementia care.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is above the national median. It is worth asking how the home prevents falls and whether recent injuries prompted any changes.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is government (government - hospital district). It is part of the Advanced Healthcare Solutions chain, which operates 28 facilities, with a chain-average CMS rating of 2.9 stars.