Ellery Care
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Heritage Plaza Nursing Center

600 W 52nd St, Texarkana, TX 75501 · Bowie County

For-profit · 95 certified beds · 49% occupancy · (903) 792-6700

Deciding as a family?

Heritage Plaza Nursing Center reviews: what the government record shows

The U.S. government (CMS) rates Heritage Plaza Nursing Center 3 out of 5 stars overall, average. Its nurse staffing is 4% below the Texas median. Inspectors cited it for 1 immediate-jeopardy finding in recent inspection cycles.

Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.

At a glance

CMS overall rating
3 of 5 stars
Nurse staffing
3.15 hrs/resident/day (-4% vs TX median)
Antipsychotic drug use
10.6% of long-stay residents (TX median 8.3%)
Falls with major injury
2.9% of long-stay residents (TX median 3%)
Federal fines (3 yrs)
$89,633
Inspection findings
40 cited, 1 immediate-jeopardy
Federal abuse-warning flag
No

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.

What this means for your family

Several serious marks on its federal record. Look closely and ask hard questions before deciding.

Concerns

  • !Nurse staffing of 3.15 hrs/resident/day is below the Texas median of 3.27.
  • !Cited for 1 immediate-jeopardy finding (the most serious category) in recent inspections.
  • !Has paid $89,633 in federal fines in roughly the last three years.

Questions to ask on your visit

  • ·How many residents does each nurse and aide care for on the day, evening, and overnight shifts?
  • ·Can we see the most recent inspection report and the plan of correction?

Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.

A plain-English read of this home's public record. Not advice — always visit in person.

Common questions about Heritage Plaza Nursing Center

Is Heritage Plaza Nursing Center a good nursing home?

Heritage Plaza Nursing Center in Texarkana, Texas holds a 3 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.

How is Heritage Plaza Nursing Center staffed?

Heritage Plaza Nursing Center reports 3.15 nurse hours per resident per day, below the Texas median of 3.27 hours per resident per day.

Has Heritage Plaza Nursing Center been fined or flagged for abuse?

Heritage Plaza Nursing Center has paid approximately $89,633 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.15 nurse hours per resident per day. 4% below the Texas median of 3.27.

Total nurse
3.15 hrs
RN
0.41 hrs
LPN
1.04 hrs
Aide
1.70 hrs

Nursing staff turnover: 57.4% · RN turnover: 37.5%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

40
total findings
1
immediate jeopardy
2
caused actual harm
15
from complaints
  • Actual harmTag F0692 · Sep 10, 2025ComplaintCorrected Sep 11, 2025

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0635 · Jun 2, 2026Corrected Jun 19, 2026

    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0656 · Jun 2, 2026Corrected Jun 19, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0646 · Jun 2, 2026Corrected Jun 19, 2026

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0655 · Jun 2, 2026Corrected Jun 19, 2026

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0698 · Jun 2, 2026Corrected Jun 19, 2026

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0757 · Jun 2, 2026Corrected Jun 19, 2026

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies

  • Potential for harmTag F0880 · Jun 2, 2026Corrected Jun 19, 2026

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0755 · Aug 18, 2025ComplaintCorrected Sep 11, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies

  • Immediate jeopardyTag F0607 · Sep 4, 2024ComplaintCorrected Apr 17, 2024

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

Showing the 10 most recent and serious of 40 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

10.6%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is below the national median but above the Texas median, roughly middle of the pack for the state.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study

Preventable harm

Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.

Falls with major injury
2.9%
of long-stay residents
Texas median 3% · National median 2.8%
Pressure ulcers (bedsores)
6.3%
of long-stay residents
Texas median 3.3% · National median 4.2%

The serious-fall rate here is above the national median. It is worth asking how the home prevents falls and whether recent injuries prompted any changes.

Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

Total fines
$89,633
Number of fines
3
Payment denials
0

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas

Ownership

This home is for-profit (for profit - corporation). It is part of the Stonegate Senior Living chain, which operates 24 facilities, with a chain-average CMS rating of 2.4 stars.