Reunion Plaza Healthcare & Rehabilitation
1401 Rice Rd, Tyler, TX 75703 · Smith County
Government · 99 certified beds · 80% occupancy · (903) 561-6060
Reunion Plaza Healthcare & Rehabilitation reviews: what the government record shows
The U.S. government (CMS) rates Reunion Plaza Healthcare & Rehabilitation 4 out of 5 stars overall, above average. Its nurse staffing is 2% below the Texas median.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 4 of 5 stars
- Nurse staffing
- 3.20 hrs/resident/day (-2% vs TX median)
- Antipsychotic drug use
- 13.8% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 4.1% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- None on record
- Inspection findings
- 5 cited
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A strong option on the record. Still worth a visit to confirm it fits your parent.
Strengths
- ✓Earns 4 of 5 stars overall from CMS.
- ✓No federal fines on record in roughly the last three years.
Concerns
- !Nurse staffing of 3.20 hrs/resident/day is below the Texas median of 3.27.
Questions to ask on your visit
- ·How many residents does each nurse and aide care for on the day, evening, and overnight shifts?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Reunion Plaza Healthcare & Rehabilitation
Is Reunion Plaza Healthcare & Rehabilitation a good nursing home?
Reunion Plaza Healthcare & Rehabilitation in Tyler, Texas holds a 4 of 5 star CMS overall rating. A strong option on the record. Still worth a visit to confirm it fits your parent.
How is Reunion Plaza Healthcare & Rehabilitation staffed?
Reunion Plaza Healthcare & Rehabilitation reports 3.20 nurse hours per resident per day, below the Texas median of 3.27 hours per resident per day.
Has Reunion Plaza Healthcare & Rehabilitation been fined or flagged for abuse?
Reunion Plaza Healthcare & Rehabilitation has no federal fines on record in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.20 nurse hours per resident per day. 2% below the Texas median of 3.27.
Nursing staff turnover: 66.3% · RN turnover: 40%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0628 · Aug 7, 2025Corrected Sep 1, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
- Potential for harmTag F0880 · Aug 7, 2025Corrected Sep 1, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0585 · Aug 7, 2025Corrected Sep 1, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
- Potential for harmTag F0677 · Aug 7, 2025Corrected Sep 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0842 · Aug 7, 2025Corrected Sep 1, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Showing the 5 most recent and serious of 5 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is above the national median. Ask how the home decides to start these medications and how often it reviews them.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is above the national median. It is worth asking how the home prevents falls and whether recent injuries prompted any changes.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
No federal fines are on record for this home in roughly the last three years, a good sign.
Ownership
This home is government (government - hospital district). It is part of the Southwest Ltc chain, which operates 10 facilities, with a chain-average CMS rating of 2.4 stars.