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Southern Oaks Therapy And Living Center

3350 Bonnie View Rd, Dallas, TX 75216 · Dallas County

For-profit · 150 certified beds · 47% occupancy · (469) 320-4400

The U.S. government (CMS) rates Southern Oaks Therapy And Living Center 3 out of 5 stars overall — average. Its nurse staffing is 20% below the Texas median.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

2.62 nurse hours per resident per day. 20% below the Texas median of 3.27.

Total nurse
2.62 hrs
RN
0.28 hrs
LPN
0.57 hrs
Aide
1.76 hrs

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

21
total findings
0
immediate jeopardy
0
caused actual harm
11
from complaints
  • Potential for harmTag F0760 · May 21, 2026ComplaintCorrected May 29, 2026

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies

  • Potential for harmTag F0880 · Apr 21, 2026ComplaintCorrected May 9, 2026

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0558 · Feb 15, 2026ComplaintCorrected Mar 2, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies

  • Potential for harmTag F0690 · Jan 14, 2026ComplaintCorrected Jan 23, 2026

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0559 · Sep 10, 2025ComplaintCorrected Sep 30, 2025

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Resident Rights Deficiencies

  • Potential for harmTag F0583 · Sep 10, 2025Corrected Sep 30, 2025

    Keep residents' personal and medical records private and confidential.

    Resident Rights Deficiencies

  • Potential for harmTag F0628 · Sep 10, 2025Corrected Sep 30, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies

  • Potential for harmTag F0692 · May 7, 2026ComplaintCorrected May 20, 2026

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0761 · Feb 15, 2026ComplaintCorrected Mar 2, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies

  • Potential for harmTag F0627 · Feb 6, 2026ComplaintCorrected Feb 23, 2026

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Resident Rights Deficiencies

Showing the 10 most recent and serious of 21 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

5.3%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is at or below the Texas median, which is a reassuring sign for how the home manages dementia care.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-08-09. See the Texas study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

No federal fines are on record for this home in roughly the last three years, a good sign.

Ownership

This home is for-profit (for profit - corporation). It is independently operated, not part of a multi-facility chain.