Ellery Care
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The Bartlett Skilled Nursing And Assisted Living

221 Bartlett Drive, El Paso, TX 79912 · El Paso County

For-profit · 58 certified beds · 93% occupancy · (915) 584-8438

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The Bartlett Skilled Nursing And Assisted Living reviews: what the government record shows

The U.S. government (CMS) rates The Bartlett Skilled Nursing And Assisted Living 1 out of 5 stars overall, much below average. Its nurse staffing is at or above the Texas median. It currently carries a federal abuse-warning icon.

Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.

At a glance

CMS overall rating
1 of 5 stars
Nurse staffing
3.58 hrs/resident/day (+9% vs TX median)
Antipsychotic drug use
37% of long-stay residents (TX median 8.3%)
Falls with major injury
0% of long-stay residents (TX median 3%)
Federal fines (3 yrs)
$34,613
Inspection findings
37 cited
Federal abuse-warning flag
Yes

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.

What this means for your family

Several serious marks on its federal record. Look closely and ask hard questions before deciding.

Strengths

  • ✓Nurse staffing of 3.58 hrs/resident/day is at or above the Texas median of 3.27.

Concerns

  • !CMS rates it just 1 of 5 stars overall.
  • !Currently carries the federal abuse-warning icon on CMS Care Compare.
  • !Pressure-ulcer (bedsore) rate of 10.5% is well above the Texas median of 3.3%.
  • !Gives antipsychotic drugs to 37% of long-stay residents, well above the norm.

Questions to ask on your visit

  • ·What was the abuse-warning finding, and what has changed since?
  • ·How often are residents repositioned, and who checks skin daily?
  • ·For any resident on an antipsychotic, is there a documented diagnosis and a plan to reduce it?

Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.

A plain-English read of this home's public record. Not advice — always visit in person.

Common questions about The Bartlett Skilled Nursing And Assisted Living

Is The Bartlett Skilled Nursing And Assisted Living a good nursing home?

The Bartlett Skilled Nursing And Assisted Living in El Paso, Texas holds a 1 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.

How is The Bartlett Skilled Nursing And Assisted Living staffed?

The Bartlett Skilled Nursing And Assisted Living reports 3.58 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.

Has The Bartlett Skilled Nursing And Assisted Living been fined or flagged for abuse?

The Bartlett Skilled Nursing And Assisted Living has paid approximately $34,613 in federal fines in roughly the last three years, and currently carries the federal abuse-warning icon on CMS Care Compare.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.58 nurse hours per resident per day. 9% above the Texas median of 3.27.

Total nurse
3.58 hrs
RN
0.15 hrs
LPN
1.47 hrs
Aide
1.96 hrs

Safety & compliance flags

  • Federal abuse warning icon

Recent inspection findings

The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

37
total findings
0
immediate jeopardy
2
caused actual harm
10
from complaints
  • Actual harmTag F0627 · Apr 11, 2026ComplaintCorrected Apr 30, 2026

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Resident Rights Deficiencies

  • Actual harmTag F0600 · Aug 7, 2025ComplaintCorrected Aug 27, 2025

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0842 · Apr 11, 2026ComplaintCorrected Apr 30, 2026

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0656 · Aug 22, 2025Corrected Aug 25, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0812 · Aug 22, 2025Corrected Aug 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0945 · Aug 22, 2025Corrected Aug 25, 2025

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Infection Control Deficiencies

  • Potential for harmTag F0698 · Jun 17, 2026ComplaintCorrected Jun 18, 2026

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0585 · Apr 11, 2026ComplaintCorrected Apr 30, 2026

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies

  • Potential for harmTag F0550 · Aug 22, 2025Corrected Aug 25, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies

  • Potential for harmTag F0880 · Aug 22, 2025Corrected Aug 25, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

Showing the 10 most recent and serious of 37 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

37%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is far above both the Texas and national norm. It is worth asking the staff directly why, and whether every prescription has a documented medical reason and a plan to reduce it.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study

Preventable harm

Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.

Falls with major injury
0%
of long-stay residents
Texas median 3% · National median 2.8%
Pressure ulcers (bedsores)
10.5%
of long-stay residents
Texas median 3.3% · National median 4.2%

The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.

Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

Total fines
$34,613
Number of fines
2
Payment denials
0

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas

Ownership

This home is for-profit (for profit - partnership). It is independently operated, not part of a multi-facility chain.