The Villages On Macarthur
3443 N Macarthur Blvd, Irving, TX 75062 · Dallas County
Non-profit · 124 certified beds · 83% occupancy · (469) 586-4424
The Villages On Macarthur reviews: what the government record shows
The U.S. government (CMS) rates The Villages On Macarthur 2 out of 5 stars overall, below average. Its nurse staffing is at or above the Texas median. It currently carries a federal abuse-warning icon. Inspectors cited it for 1 immediate-jeopardy finding in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 2 of 5 stars
- Nurse staffing
- 3.45 hrs/resident/day (+5% vs TX median)
- Antipsychotic drug use
- 8.9% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 4.1% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $25,259
- Inspection findings
- 29 cited, 1 immediate-jeopardy
- Federal abuse-warning flag
- Yes
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
Several serious marks on its federal record. Look closely and ask hard questions before deciding.
Strengths
- ✓Nurse staffing of 3.45 hrs/resident/day is at or above the Texas median of 3.27.
Concerns
- !CMS rates it just 2 of 5 stars overall.
- !Currently carries the federal abuse-warning icon on CMS Care Compare.
- !Cited for 1 immediate-jeopardy finding (the most serious category) in recent inspections.
Questions to ask on your visit
- ·What was the abuse-warning finding, and what has changed since?
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about The Villages On Macarthur
Is The Villages On Macarthur a good nursing home?
The Villages On Macarthur in Irving, Texas holds a 2 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.
How is The Villages On Macarthur staffed?
The Villages On Macarthur reports 3.45 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has The Villages On Macarthur been fined or flagged for abuse?
The Villages On Macarthur has paid approximately $25,259 in federal fines in roughly the last three years, and currently carries the federal abuse-warning icon on CMS Care Compare.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.45 nurse hours per resident per day. 5% above the Texas median of 3.27.
Nursing staff turnover: 43% · RN turnover: 40%
Safety & compliance flags
- Federal abuse warning icon
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Actual harmTag F0600 · Jul 3, 2025ComplaintCorrected Mar 3, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0919 · Jul 3, 2025Corrected Jul 10, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
- Potential for harmTag F0919 · Jan 2, 2026ComplaintCorrected Jan 5, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
- Potential for harmTag F0757 · Jul 3, 2025Corrected Jul 10, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0804 · Jul 3, 2025Corrected Jul 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0558 · Jul 3, 2025Corrected Jul 10, 2025
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
- Potential for harmTag F0628 · Jul 3, 2025Corrected Jul 10, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
- Potential for harmTag F0644 · Jul 3, 2025Corrected Aug 6, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0656 · Jul 3, 2025ComplaintCorrected Jul 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0677 · Jul 3, 2025Corrected Jul 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 29 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is below the national median but above the Texas median, roughly middle of the pack for the state.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is above the national median. It is worth asking how the home prevents falls and whether recent injuries prompted any changes.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is non-profit (non profit - corporation). It is part of the Stonegate Senior Living chain, which operates 24 facilities, with a chain-average CMS rating of 2.4 stars.