Town East Rehabilitation And Healthcare Center
3617 O'Hare Dr, Mesquite, TX 75150 · Dallas County
For-profit · 130 certified beds · 76% occupancy · (972) 284-8600
Town East Rehabilitation And Healthcare Center reviews: what the government record shows
The U.S. government (CMS) rates Town East Rehabilitation And Healthcare Center 1 out of 5 stars overall, much below average. Its nurse staffing is at or above the Texas median. It currently carries a federal abuse-warning icon. Inspectors cited it for 2 immediate-jeopardy findings in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 1 of 5 stars
- Nurse staffing
- 3.40 hrs/resident/day (+4% vs TX median)
- Antipsychotic drug use
- 6.6% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 1% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $25,673
- Inspection findings
- 35 cited, 2 immediate-jeopardy
- Federal abuse-warning flag
- Yes
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
Several serious marks on its federal record. Look closely and ask hard questions before deciding.
Strengths
- ✓Nurse staffing of 3.40 hrs/resident/day is at or above the Texas median of 3.27.
Concerns
- !CMS rates it just 1 of 5 stars overall.
- !Currently carries the federal abuse-warning icon on CMS Care Compare.
- !Cited for 2 immediate-jeopardy findings (the most serious category) in recent inspections.
Questions to ask on your visit
- ·What was the abuse-warning finding, and what has changed since?
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Town East Rehabilitation And Healthcare Center
Is Town East Rehabilitation And Healthcare Center a good nursing home?
Town East Rehabilitation And Healthcare Center in Mesquite, Texas holds a 1 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.
How is Town East Rehabilitation And Healthcare Center staffed?
Town East Rehabilitation And Healthcare Center reports 3.40 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has Town East Rehabilitation And Healthcare Center been fined or flagged for abuse?
Town East Rehabilitation And Healthcare Center has paid approximately $25,673 in federal fines in roughly the last three years, and currently carries the federal abuse-warning icon on CMS Care Compare.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.40 nurse hours per resident per day. 4% above the Texas median of 3.27.
Nursing staff turnover: 70.8% · RN turnover: 90%
Safety & compliance flags
- Federal abuse warning icon
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0600 · Dec 6, 2025ComplaintCorrected Dec 7, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Immediate jeopardyTag F0689 · Sep 5, 2025Corrected Sep 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Actual harmTag F0689 · Dec 6, 2025ComplaintCorrected Dec 7, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0761 · Dec 2, 2025ComplaintCorrected Dec 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0677 · May 14, 2026ComplaintCorrected May 30, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0693 · Dec 2, 2025ComplaintCorrected Dec 3, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
- Potential for harmTag F0677 · Sep 5, 2025Corrected Sep 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0812 · Sep 5, 2025Corrected Sep 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0919 · Sep 5, 2025Corrected Sep 8, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
- Potential for harmTag F0656 · Feb 3, 2026ComplaintCorrected Feb 4, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Showing the 10 most recent and serious of 35 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is at or below the Texas median, which is a reassuring sign for how the home manages dementia care.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is for-profit (for profit - individual). It is part of the Dallas County Hospital District chain, which operates 5 facilities, with a chain-average CMS rating of 3 stars.