Ellery Care
B

Vista Ridge Nursing & Rehabilitation Center

700 E Vista Ridge Mall Dr, Lewisville, TX 75067 · Denton County

Government · 132 certified beds · 62% occupancy · (972) 906-9789

Deciding as a family?

Vista Ridge Nursing & Rehabilitation Center reviews: what the government record shows

The U.S. government (CMS) rates Vista Ridge Nursing & Rehabilitation Center 4 out of 5 stars overall, above average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 1 immediate-jeopardy finding in recent inspection cycles.

Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.

At a glance

CMS overall rating
4 of 5 stars
Nurse staffing
3.46 hrs/resident/day (+6% vs TX median)
Antipsychotic drug use
3.9% of long-stay residents (TX median 8.3%)
Falls with major injury
2.3% of long-stay residents (TX median 3%)
Federal fines (3 yrs)
$10,348
Inspection findings
27 cited, 1 immediate-jeopardy
Federal abuse-warning flag
No

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.

What this means for your family

A mixed record. The strengths and concerns below are worth weighing against a visit.

Strengths

  • ✓Earns 4 of 5 stars overall from CMS.
  • ✓Nurse staffing of 3.46 hrs/resident/day is at or above the Texas median of 3.27.

Concerns

  • !Cited for 1 immediate-jeopardy finding (the most serious category) in recent inspections.

Questions to ask on your visit

  • ·Can we see the most recent inspection report and the plan of correction?

Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.

A plain-English read of this home's public record. Not advice — always visit in person.

Common questions about Vista Ridge Nursing & Rehabilitation Center

Is Vista Ridge Nursing & Rehabilitation Center a good nursing home?

Vista Ridge Nursing & Rehabilitation Center in Lewisville, Texas holds a 4 of 5 star CMS overall rating. A mixed record. The strengths and concerns below are worth weighing against a visit.

How is Vista Ridge Nursing & Rehabilitation Center staffed?

Vista Ridge Nursing & Rehabilitation Center reports 3.46 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.

Has Vista Ridge Nursing & Rehabilitation Center been fined or flagged for abuse?

Vista Ridge Nursing & Rehabilitation Center has paid approximately $10,348 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.46 nurse hours per resident per day. 6% above the Texas median of 3.27.

Total nurse
3.46 hrs
RN
0.82 hrs
LPN
0.54 hrs
Aide
2.10 hrs

Nursing staff turnover: 62.2% · RN turnover: 38.5%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

27
total findings
1
immediate jeopardy
0
caused actual harm
15
from complaints
  • Potential for harmTag F0812 · Mar 19, 2026Corrected Mar 20, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0880 · Mar 19, 2026Corrected Mar 20, 2026

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0919 · Nov 26, 2025ComplaintCorrected Nov 27, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Environmental Deficiencies

  • Potential for harmTag F0600 · Jun 9, 2026Complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0607 · Apr 9, 2026ComplaintCorrected Apr 16, 2026

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0609 · Apr 9, 2026ComplaintCorrected Apr 16, 2026

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0610 · Apr 9, 2026ComplaintCorrected Apr 16, 2026

    Respond appropriately to all alleged violations.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0550 · Mar 19, 2026Corrected Mar 20, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies

  • Potential for harmTag F0759 · Mar 19, 2026Corrected Mar 20, 2026

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies

  • Potential for harmTag F0805 · Mar 19, 2026Corrected Mar 20, 2026

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Nutrition and Dietary Deficiencies

Showing the 10 most recent and serious of 27 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

3.9%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is at or below the Texas median, which is a reassuring sign for how the home manages dementia care.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study

Preventable harm

Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.

Falls with major injury
2.3%
of long-stay residents
Texas median 3% · National median 2.8%
Pressure ulcers (bedsores)
3.9%
of long-stay residents
Texas median 3.3% · National median 4.2%

The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.

Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

Total fines
$10,348
Number of fines
1
Payment denials
0

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas

Ownership

This home is government (government - hospital district). It is part of the Priority Management chain, which operates 38 facilities, with a chain-average CMS rating of 2.9 stars.