Ellery Care
D

White Acres Wellness & Rehabilitation

7304 Good Samaritan Court, El Paso, TX 79912 · El Paso County

For-profit · 74 certified beds · 91% occupancy · (915) 581-4683

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White Acres Wellness & Rehabilitation reviews: what the government record shows

The U.S. government (CMS) rates White Acres Wellness & Rehabilitation 2 out of 5 stars overall, below average. Its nurse staffing is at or above the Texas median.

Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.

At a glance

CMS overall rating
2 of 5 stars
Nurse staffing
3.32 hrs/resident/day (+1% vs TX median)
Antipsychotic drug use
11.7% of long-stay residents (TX median 8.3%)
Falls with major injury
0.5% of long-stay residents (TX median 3%)
Federal fines (3 yrs)
$4,475
Inspection findings
40 cited
Federal abuse-warning flag
No

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.

What this means for your family

A mixed record. The strengths and concerns below are worth weighing against a visit.

Strengths

  • ✓Nurse staffing of 3.32 hrs/resident/day is at or above the Texas median of 3.27.

Concerns

  • !CMS rates it just 2 of 5 stars overall.

Questions to ask on your visit

  • ·What does a typical day look like for a resident with my parent's needs?

Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.

A plain-English read of this home's public record. Not advice — always visit in person.

Common questions about White Acres Wellness & Rehabilitation

Is White Acres Wellness & Rehabilitation a good nursing home?

White Acres Wellness & Rehabilitation in El Paso, Texas holds a 2 of 5 star CMS overall rating. A mixed record. The strengths and concerns below are worth weighing against a visit.

How is White Acres Wellness & Rehabilitation staffed?

White Acres Wellness & Rehabilitation reports 3.32 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.

Has White Acres Wellness & Rehabilitation been fined or flagged for abuse?

White Acres Wellness & Rehabilitation has paid approximately $4,475 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.

CMS quality ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.32 nurse hours per resident per day. 1% above the Texas median of 3.27.

Total nurse
3.32 hrs
RN
0.60 hrs
LPN
0.74 hrs
Aide
1.97 hrs

Nursing staff turnover: 50% · RN turnover: 69.2%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

40
total findings
0
immediate jeopardy
0
caused actual harm
16
from complaints
  • Potential for harmTag F0558 · Jan 29, 2026Corrected Jan 30, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies

  • Potential for harmTag F0577 · Jan 29, 2026Corrected Jan 30, 2026

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Resident Rights Deficiencies

  • Potential for harmTag F0677 · Jan 29, 2026Corrected Jan 30, 2026

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0680 · Jan 29, 2026Corrected Jan 30, 2026

    Ensure the activities program is directed by a qualified professional.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0695 · Jan 29, 2026Corrected Jan 30, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0804 · Jan 29, 2026Corrected Jan 30, 2026

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0812 · Jan 29, 2026Corrected Jan 30, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0814 · Jan 29, 2026Corrected Jan 30, 2026

    Dispose of garbage and refuse properly.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0921 · Jan 29, 2026Corrected Jan 30, 2026

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies

  • Potential for harmTag F0628 · Nov 14, 2025ComplaintCorrected Nov 17, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies

Showing the 10 most recent and serious of 40 findings. See the full inspection history on Medicare.gov.

Antipsychotic drug use

The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.

11.7%
of long-stay residents
Texas median 8.3%
National median 13.4%

This is below the national median but above the Texas median, roughly middle of the pack for the state.

Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study

Preventable harm

Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.

Falls with major injury
0.5%
of long-stay residents
Texas median 3% · National median 2.8%
Pressure ulcers (bedsores)
3.8%
of long-stay residents
Texas median 3.3% · National median 4.2%

The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.

Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study

Federal fines and penalties

Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.

Total fines
$4,475
Number of fines
1
Payment denials
0

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas

Ownership

This home is for-profit (for profit - limited liability company). It is part of the Opco Skilled Management chain, which operates 66 facilities, with a chain-average CMS rating of 2.3 stars.