Windsor Las Palmas Nursing And Rehabilitation Cent
1301 E Quebec Ave, Mcallen, TX 78503 · Hidalgo County
Non-profit · 120 certified beds · 84% occupancy · (956) 972-0049
Windsor Las Palmas Nursing And Rehabilitation Cent reviews: what the government record shows
The U.S. government (CMS) rates Windsor Las Palmas Nursing And Rehabilitation Cent 5 out of 5 stars overall, much above average. Its nurse staffing is 2% below the Texas median.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 5 of 5 stars
- Nurse staffing
- 3.22 hrs/resident/day (-2% vs TX median)
- Antipsychotic drug use
- 19.5% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 1.8% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $38,393
- Inspection findings
- 7 cited
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A strong option on the record. Still worth a visit to confirm it fits your parent.
Strengths
- ✓Earns 5 of 5 stars overall from CMS.
Concerns
- !Nurse staffing of 3.22 hrs/resident/day is below the Texas median of 3.27.
Questions to ask on your visit
- ·How many residents does each nurse and aide care for on the day, evening, and overnight shifts?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Windsor Las Palmas Nursing And Rehabilitation Cent
Is Windsor Las Palmas Nursing And Rehabilitation Cent a good nursing home?
Windsor Las Palmas Nursing And Rehabilitation Cent in Mcallen, Texas holds a 5 of 5 star CMS overall rating. A strong option on the record. Still worth a visit to confirm it fits your parent.
How is Windsor Las Palmas Nursing And Rehabilitation Cent staffed?
Windsor Las Palmas Nursing And Rehabilitation Cent reports 3.22 nurse hours per resident per day, below the Texas median of 3.27 hours per resident per day.
Has Windsor Las Palmas Nursing And Rehabilitation Cent been fined or flagged for abuse?
Windsor Las Palmas Nursing And Rehabilitation Cent has paid approximately $38,393 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.22 nurse hours per resident per day. 2% below the Texas median of 3.27.
Nursing staff turnover: 40.3% · RN turnover: 16.7%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0880 · Sep 6, 2025ComplaintCorrected Sep 9, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0641 · Mar 6, 2025Corrected Mar 14, 2025
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0656 · Mar 6, 2025Corrected Mar 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0760 · Mar 6, 2025Corrected Mar 14, 2025
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
- Potential for harmTag F0812 · Mar 6, 2025Corrected Mar 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · Mar 6, 2025Corrected Mar 14, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0656 · Dec 13, 2023Corrected Dec 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Showing the 7 most recent and serious of 7 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is above the national median. Ask how the home decides to start these medications and how often it reviews them.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is non-profit (non profit - corporation). It is part of the Wellsential Health chain, which operates 67 facilities, with a chain-average CMS rating of 2.7 stars.