Windsor Quail Valley Post-Acute Healthcare
3640 Hampton Dr, Missouri City, TX 77459 · Fort Bend County
Non-profit · 120 certified beds · 79% occupancy · (281) 778-5144
Windsor Quail Valley Post-Acute Healthcare reviews: what the government record shows
The U.S. government (CMS) rates Windsor Quail Valley Post-Acute Healthcare 3 out of 5 stars overall, average. Its nurse staffing is 5% below the Texas median. Inspectors cited it for 4 immediate-jeopardy findings in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 3 of 5 stars
- Nurse staffing
- 3.09 hrs/resident/day (-5% vs TX median)
- Antipsychotic drug use
- 9.3% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 2.5% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $52,036
- Inspection findings
- 16 cited, 4 immediate-jeopardy
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
Several serious marks on its federal record. Look closely and ask hard questions before deciding.
Concerns
- !Nurse staffing of 3.09 hrs/resident/day is below the Texas median of 3.27.
- !Cited for 4 immediate-jeopardy findings (the most serious category) in recent inspections.
- !Has paid $52,036 in federal fines in roughly the last three years.
Questions to ask on your visit
- ·How many residents does each nurse and aide care for on the day, evening, and overnight shifts?
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Windsor Quail Valley Post-Acute Healthcare
Is Windsor Quail Valley Post-Acute Healthcare a good nursing home?
Windsor Quail Valley Post-Acute Healthcare in Missouri City, Texas holds a 3 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.
How is Windsor Quail Valley Post-Acute Healthcare staffed?
Windsor Quail Valley Post-Acute Healthcare reports 3.09 nurse hours per resident per day, below the Texas median of 3.27 hours per resident per day.
Has Windsor Quail Valley Post-Acute Healthcare been fined or flagged for abuse?
Windsor Quail Valley Post-Acute Healthcare has paid approximately $52,036 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
3.09 nurse hours per resident per day. 5% below the Texas median of 3.27.
Nursing staff turnover: 41.7% · RN turnover: 38.5%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Actual harmTag F0684 · Jun 5, 2026ComplaintCorrected Jul 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
- Potential for harmTag F0644 · May 14, 2026Corrected May 19, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0755 · May 14, 2026Corrected May 19, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Potential for harmTag F0880 · May 14, 2026Corrected May 19, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0755 · Dec 3, 2025ComplaintCorrected Jan 2, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Minimal harmTag F0814 · May 14, 2026Corrected May 19, 2026
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0677 · Mar 6, 2025ComplaintCorrected Mar 11, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0880 · Mar 6, 2025ComplaintCorrected Mar 11, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0550 · Aug 22, 2024ComplaintCorrected Aug 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
- Immediate jeopardyTag F0686 · Jul 19, 2024ComplaintCorrected Jul 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 16 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is below the national median but above the Texas median, roughly middle of the pack for the state.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is at or below the Texas median, a reassuring sign for how closely the home supervises residents.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is non-profit (non profit - corporation). It is part of the Wellsential Health chain, which operates 67 facilities, with a chain-average CMS rating of 2.7 stars.