Brookdale Westlake Hills
1034 Liberty Park Dr, Austin, TX 78746 · Travis County
For-profit · 90 certified beds · 65% occupancy · (512) 328-3775
Brookdale Westlake Hills reviews: what the government record shows
The U.S. government (CMS) rates Brookdale Westlake Hills 2 out of 5 stars overall, below average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 6 immediate-jeopardy findings in recent inspection cycles.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 2 of 5 stars
- Nurse staffing
- 4.46 hrs/resident/day (+36% vs TX median)
- Antipsychotic drug use
- 7.3% of long-stay residents (TX median 8.3%)
- Falls with major injury
- 5.4% of long-stay residents (TX median 3%)
- Federal fines (3 yrs)
- $300,561
- Inspection findings
- 32 cited, 6 immediate-jeopardy
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
Several serious marks on its federal record. Look closely and ask hard questions before deciding.
Strengths
- ✓Nurse staffing of 4.46 hrs/resident/day is at or above the Texas median of 3.27.
Concerns
- !CMS rates it just 2 of 5 stars overall.
- !Cited for 6 immediate-jeopardy findings (the most serious category) in recent inspections.
- !Has paid $300,561 in federal fines in roughly the last three years.
Questions to ask on your visit
- ·Can we see the most recent inspection report and the plan of correction?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about Brookdale Westlake Hills
Is Brookdale Westlake Hills a good nursing home?
Brookdale Westlake Hills in Austin, Texas holds a 2 of 5 star CMS overall rating. Several serious marks on its federal record. Look closely and ask hard questions before deciding.
How is Brookdale Westlake Hills staffed?
Brookdale Westlake Hills reports 4.46 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has Brookdale Westlake Hills been fined or flagged for abuse?
Brookdale Westlake Hills has paid approximately $300,561 in federal fines in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
4.46 nurse hours per resident per day. 36% above the Texas median of 3.27.
Nursing staff turnover: 35.7% · RN turnover: 63.6%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0656 · Apr 9, 2026Corrected May 5, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0761 · Apr 9, 2026Corrected May 5, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0880 · Apr 9, 2026Corrected May 5, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0578 · Apr 9, 2026Corrected May 5, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
- Potential for harmTag F0757 · Apr 9, 2026Corrected May 5, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0842 · Apr 9, 2026Corrected May 5, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0583 · Dec 3, 2025ComplaintCorrected Dec 22, 2025
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
- Potential for harmTag F0880 · Dec 3, 2025ComplaintCorrected Dec 22, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0755 · Feb 14, 2025Corrected Mar 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Potential for harmTag F0552 · Feb 14, 2025Corrected Mar 13, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Showing the 10 most recent and serious of 32 findings. See the full inspection history on Medicare.gov.
Antipsychotic drug use
The share of long-stay residents given antipsychotic medication. These drugs are sometimes used to sedate residents with dementia, a practice CMS and resident advocates watch closely. Lower is better.
This is at or below the Texas median, which is a reassuring sign for how the home manages dementia care.
Source: CMS MDS Quality Measures, long-stay antipsychotic measure, retrieved 2026-09-05. See the Texas study
Preventable harm
Two injuries that good staffing and attentive care are meant to prevent: serious falls and pressure ulcers (bedsores). These are the outcomes families fear most, and they rarely appear on referral sites. Lower is better on both.
The serious-fall rate here is above the national median. It is worth asking how the home prevents falls and whether recent injuries prompted any changes.
Source: CMS MDS Quality Measures, long-stay falls and pressure-ulcer measures, period 2025Q2-2026Q1, retrieved 2026-09-05. Texas falls study · bedsore study
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. See the most-fined homes in Texas
Ownership
This home is for-profit (for profit - corporation). It is part of the Brookdale Senior Living chain, which operates 12 facilities, with a chain-average CMS rating of 3.5 stars.