The Center At Parmer
13800 N Fm 620 Rd Sb, Austin, TX 78717 · Williamson County
For-profit · 80 certified beds · 94% occupancy · (737) 236-6400
The Center At Parmer reviews: what the government record shows
The U.S. government (CMS) rates The Center At Parmer 5 out of 5 stars overall, much above average. Its nurse staffing is at or above the Texas median.
Updated September 2026 from the latest CMS data release. Ellery Care shows the government's own inspection and safety record, not consumer reviews.
At a glance
- CMS overall rating
- 5 of 5 stars
- Nurse staffing
- 4.51 hrs/resident/day (+38% vs TX median)
- Antipsychotic drug use
- Not reported
- Falls with major injury
- Not reported
- Federal fines (3 yrs)
- None on record
- Inspection findings
- 21 cited
- Federal abuse-warning flag
- No
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05.
What this means for your family
A strong option on the record. Still worth a visit to confirm it fits your parent.
Strengths
- ✓Earns 5 of 5 stars overall from CMS.
- ✓Nurse staffing of 4.51 hrs/resident/day is at or above the Texas median of 3.27.
- ✓No federal fines on record in roughly the last three years.
Questions to ask on your visit
- ·What does a typical day look like for a resident with my parent's needs?
Touring in person? Our free nursing-home tour checklist has 30 questions to ask and the red flags to watch for, printable to take with you.
A plain-English read of this home's public record. Not advice — always visit in person.
Common questions about The Center At Parmer
Is The Center At Parmer a good nursing home?
The Center At Parmer in Austin, Texas holds a 5 of 5 star CMS overall rating. A strong option on the record. Still worth a visit to confirm it fits your parent.
How is The Center At Parmer staffed?
The Center At Parmer reports 4.51 nurse hours per resident per day, at or above the Texas median of 3.27 hours per resident per day.
Has The Center At Parmer been fined or flagged for abuse?
The Center At Parmer has no federal fines on record in roughly the last three years, and does not currently carry a federal abuse-warning flag.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-09-05. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality, and the number pay-to-play referral sites rarely show you.
4.51 nurse hours per resident per day. 38% above the Texas median of 3.27.
Nursing staff turnover: 53.5% · RN turnover: 60%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited, the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0656 · Jan 30, 2026Corrected Feb 26, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0657 · Jan 30, 2026Corrected Feb 26, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0684 · Jan 30, 2026Corrected Feb 26, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Jan 30, 2026Corrected Feb 26, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0689 · Jan 30, 2026Corrected Feb 26, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0692 · Jan 30, 2026Corrected Feb 26, 2026
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
- Potential for harmTag F0684 · Nov 24, 2025ComplaintCorrected Nov 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
- Potential for harmTag F0842 · Nov 24, 2025ComplaintCorrected Nov 25, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0656 · Oct 31, 2024Corrected Nov 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0609 · Jul 15, 2025ComplaintCorrected Jul 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Showing the 10 most recent and serious of 21 findings. See the full inspection history on Medicare.gov.
Federal fines and penalties
Money CMS has fined this home, plus other federal penalties, over roughly the last three years. Fines follow serious or repeated violations.
No federal fines are on record for this home in roughly the last three years, a good sign.
Ownership
This home is for-profit (for profit - individual). It is part of the Veritas Management Group chain, which operates 13 facilities, with a chain-average CMS rating of 4.2 stars.